Lifetime licence: within 14 days of payment, email [email protected] with your receipt email address or licence code for a full refund, no questions asked.
Subscriptions (monthly/yearly): you may request a full refund within 14 days of your first payment. After that, you can cancel at any time through the billing page and retain access until the current billing period ends. Paid billing periods are not refunded on a prorated basis.
Month and year passes are one-time purchases with no auto-renewal. Renewing the same code extends from its current end date (or from payment if expired). A full refund can be requested within 14 days of that payment; refunds are not prorated.
Once a refund is issued, the corresponding licence code is deactivated. Activated Macs will revert to the free version the next time they verify the licence online.
Refunds are returned to the original payment method. Processing times depend on the payment provider, usually 5–10 business days.
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